Call Center Training
(Soft Skills)

Call centers basically act as stations to receive the telephonic calls for solving the problems of the customers related to a particular product. Each multinational and international company has its own call centers which operate 24x7 to meet the requirements of the customers all over the world. As a leading call center training Institute we provide proficient soft skills training to individuals aspiring for a career in customer service. During the training sessions, the aspirants learn the skill to handle customers effectively and with ease. Our call center management courses comprise of modules that will help an individual to develop a strong sense of customer service, neutral accent and face difficult customers with confidence and good understanding.

Eligibility :

Class 12 and Above

Class Duration :

3 Months - 6 Months (Depending on the Level of the Candidates)

Business
English A2Z

This course equips professionals or would-be professionals to use correct and appropriate English at the workplace. It is a comprehensive English language development course which consists of two modules viz - Basic English and Advanced English. Basic English course will enable the would be professionals to improve their speaking skills in English, develop a neutral accent and get ready for the corporate world. This course also contains a session on interview preparation and advanced interview skill development. On the other hand Advanced Business English provides complete grooming of the candidate, helps them adapt to the style of the corporate world and strengthen their business interactive skills.

Eligibility :

Class 12 and Above

Class Duration :

Basic - 40 hrs, Advanced - 40 hrs

Communicative English &
Personality Development (CEPD)

We have an experienced team of expert corporate trainers who are entrusted with the task of improving the presentation and communication skills of an aspirant. As a state-of-the-art personality development training Institute, George ITeS offers full time and crash courses for communication skills, personality development, presentation skills and many other soft skills in and around West Bengal. Many Institutions and Corporate Sectors are availing our CEPD course for their candidates on a regular basis.

Eligibility :

Class 10 and Above

Class Duration :

40 hrs (Twice a Week - 4 Hours)

Spoken English &
Personality Development (SEPD)

As a leading Spoken English Training Institute, we provide training on Basic English Grammar, Public Speaking Skills and communicating in English for candidates who are not fluent in the language.

This course aims to improve grammatical skillsets, fluency in English with a command on vocabulary. Also, helps candidates to improve their English writing skills. Personality Development modules help to improve one's body language, behavioural skills and give them an overall finesse.

Eligibility :

Class 10 and Above

Class Duration :

40 hrs (Twice a Week - 4 hours)